FAQs
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
No, we do not have elevators.
Posting signs/notices requires management approval.
Bicycle/scooter use is permitted within community guidelines.
Items that typically do not belong on a patio like storgae totes, garbage and other misc items are not allowed. We do allow grills, plants and patio furniture.
Grill use is subject to community policies.
Smart doorbells and similar devices require management approval.
Large deliveries should be coordinated with the office.
Satellite dish and antenna installations require approval.
Residents can submit feedback via our online portal or office.
Renter’s insurance is required. Minimum coverage details are available in the lease.
Yes, holiday decoration policies are outlined in the community guidelines.
Report lost/stolen items to the office or security personnel.
For noise complaints after hours, contact the leasing office during business hours.
Early lease termination policies depend on lease agreements. We require 60 day notice to vacate plus an early termination fee equivalent to one month's rent.
Subletting policies vary. Contact management for eligibility.
Contact the office to update your contact information.
Lease renewal processes can be completed online or in-person.
Yes, apartments feature accessibility options such as wide door ways and non carpeted options as well as ground level units.
The HVAC system has a BTU rating of 18-36k.
Yes, storage closets/spaces are available in each unit.
Apartments feature limited soundproofing between units.
Standard window coverings include pull down blinds.
Walls will not be painted, decorations, pictures and TV's may be mounted to the wall.
The lighting, washer and dryer are usually Enery star appliances to reduce the amount of usage.
Yes, apartments are pre-wired for Xfinity.
Ceiling heights range from 9-10 feet.
Yes, ceiling fans are installed in each unit.
Appliance brands and models vary by unit. Contact management for details.
Apartments feature carpet in Phase I and vinyl flooring in phase II throughout.
Window dimensions vary by floor plan. Contact the office for details.
Popular local restaurants that deliver include Angelos Pizza, Pueblo Dragon and Texas Roadhouse
Yes, nearby hospitals and urgent care facilities are accessible.
Yes, farmers' markets and grocery delivery services are available.
Yes, there are parks and recreational areas nearby.
We are in the Pueblo district 60.
Yes, on-site storage units are available for residents.
No, we do not offer any programs.
No, bicycle storage and repair facilities are not provided.
No, electric vehicle charging stations are not available.
No, we do not have any carwash or detailing services on property.
Yes, residents can join our online community groups for updates and discussions.
Yes, public transportation and ride-sharing options are available nearby.
No, discounts are not available to residents.
Yes, planned community improvements or renovations are communicated in advance.
Yes, designated smoking areas are available on the property.
Yes, there are walking and jogging trails nearby.
No, community gardens or green space is not available.
We do not have private yards.
We do not have private yards.
Yes, lawn services for private yards are managed by the community.
No, the units do not have yards or green spaces.
Yes, handicap-accessible apartments are available. Contact the office for availability.
Yes, the mail area is monitored via video surveillance for added security.
Installation fees for internet or cable depend on the provider. Contact your service provider for details.
Opt-out options depend on the service type. Please speak with management for specific policies.
Guest parking duration may be subject to community policies. Check with the office for details.
We do not offer parking permits for guests.
Carports not available.
Guest parking passes are not offered.
Guest's will not register their vehicle, they must only park in the designated vistor parking areas or on the public road.
Guests can park in designated visitor parking areas.
Guests can stay up to 3 days before requiring management approval.
Guest limits vary based on community policies. Please refer to the lease agreement for details.
Yes, apartments can be rekeyed upon request. Fees may apply.
No, entry codes can not be changed unless initiated by management. Contact the office for assistance.
No, residents can request a new battery or they can bring them to the office for us to take care of.
Yes, additional remotes or keys can be requested. Fees may apply.
Yes, each apartment has designated evacuation lights/signs that illuminate the hallway.
Only townhomes have their own fire extinguisher, single level units have access to the shared extinguisher located in the hallway.
Yes, residents are welcome to bring a guest. Please check with management for event-specific guest policies.
Resident events are held on a weekly to bi-weekly basis, and we encourage all residents to participate.
Valet trash is not available on this property.
Valet trash is not available on this property.
Valet trash is not available on this property.
Valet trash is not available on this property.
Valet trash is not available on this property.
Yes, residents can request additional pest control via the mainetance request portal.
Pest control is scheduled on every second Monday of the month for every two buildings.
Yes, transfers for pest control issues are evaluated on a case-by-case basis.
We do not have any restrictions over the amount of guests allowed.
Yes, guests staying longer than 3 days must be registered.
No, guests shall not be receiving packages to the residents unit.
Residents are required to set up a gas and electric account.
[Yes/No], [explain any restrictions or approval process].
No, cameras only cover some parking spaces on the front of the leasing office facing Outlook Blvd. and on the side of the office towrds the mail parcels.
No, our security system only covers the clubhouse, gym, pool and admin offices.
No, a courtesy officer is not available yet.
No, deliveries must placed in the package parcels, oversized items will be left at the residents door.
No, contactless move-in is not available.
Employees are required to have a parking permit in their vehicle if they are parking on property, we do not have company vehicles other than two golf carts that maintenance and leasing staff utilize.
Residents can pay rent at the local Walmart, Safeway and Albertson's.
Fees for lost or broken garage remotes are $50 and to replace a unit key/mailbox key is $5 per key that needs to be made.
No, we do not offer recycling on property. Residents are made aware of Pueblo works which recycles most items for a small fee or free.
Yes, water bills are individually metered or allocated based on unit size/occupancy.
The towing company is A to Z Towing, reachable at (719) 821-6371.
Towing is enforced when vehicles are found in the resident parking lot with out a valid parking permit or when a vehicle is parked in a handicap space with no visible placard or licenseplate.
The maximum number of guests per resident is 2.
No, the clubhouse can not be reserved.
Reservation fees are non applicable.
Residents can not reserve any amenities, clubhouse only has spaces for office admin.
No, packages are not accepted in the office, we do not have the liablity insurance to holf packages nor space.
No, residents will be given detailed instructions on how to reset their password as Parcel pening will create the accoutn for the new resident.
Yes, package lockers are available in front of the pool area/leasing office.
Carports not available, and garages cost $100-125/month.
Yes, garages are available for $100-125/month.
Assigned parking spots are not available, first come first serve with permit only in the resident parking lot.
Yes, the resident will be required to give a 60 day notice even when on month-to-month and will pay the market rate rent as soon as the current lease expires. The month-to-month options is not available for new residents only for current residents on a active lease and not looking to renew.
The standard lease term is 12 months.
Quiet hours are enforced from 10:00 PM – 7:00 AM.
Trash bins are located inbetween most all buildings.
Valet trash is not available on this property.
Pet fees include a $300 pet deposit, $0 non-refundable pet fee, and $20 monthly pet rent for the first pet, the second pet is $15 monthly.
The community allows dogs and cats. We do not have breed restrictions.
The fitness center is open 24/7.
The pool is open from 9:00 AM – 9:00 PM. Pool rules must be followed at all times.
Maintenance requests can be submitted through online portal, phone, or office visit. Emergency maintenance can be reached at (719)569-7325.
Guest parking is available directly infront of the leasing office, only the back row can be utilized, and guests may only park for up to three days consecutively.
The only avaible provider is Xfinity.
No, residents will set up their own account via Xfinity.
Residents only have one option for electric which would be Blackhills.
No, residents are responsible for gas, electric, water, sewer, garabage, pest control and package parcel.
The security deposit is $500/one months rent based on credit approval, and it is returned within 30 days after move-out, pending any deductions for damages or outstanding balances.
Keys can be picked up on on the lease start date between 9 a.m. and 6:00 p.m. with a scheduled appointment at the leasing office. Please bring a valid photo ID and any required move-in paperwork.
Yea!! We love this question and have several ways for you to do this. Simply fill out our schedule a tour form or you can call us to set up a time, or just stop by we welcome walk-ins. There will be fresh cookies and coffee waiting!
Our leasing agents are available 7 days a week during normal office ours and would love to hear from you. Please feel free to call us at 877-555-1212 or email us at leasing@thecollective.com or simply by filling out our contact form (https://beswifty.com/collective/contact/)
Our community allows our residents the option of bringing both cats and dogs to reside with them. Please see our extended pet policy for more information.
We love all dogs however we can only accept non-aggressive breeds weighing less than 45lbs.
Our community offers 2 resort-style swimming pools complete with infinity pool lounge seating and bar-b-que grills.
We understand that not everyone needs a long term lease so we offer leases as low as 6-months.
Every unit in our community comes with hookups for both washer and dryer. That said Our smaller units are set up for stackable washer and dryers while our larger units are built to accommodate side by side washer and dryers.
Yes, in addition to the open-air spaces, we offer direct access garages for some of our units as well as nonattached garages available for a small increase to your monthly rent for units that do not have direct access garages.
Our property staffs an after-hours security guard to patrol the property from 7 p.m. to 7 a.m. each day all year round. In addition to this, every unit is equipped with a security system ready to be activated. WE offer a special rate through Brinks for monthly service, you can ask your leasing agent for more details.
While this community is ungated we do require the use of wireless fobs to enter any door within the community. We also offer direct access garages for some of our units as well as building garages for units that do not have direct access, these are available for a small increase to your monthly rent.
Absolutely! Just click on the Resident portal link located in the navbar at the top, you will find a payment link once you have logged in.